For your role

Member administration

Handle member questions faster with current data in one place. Sync keeps core data and context better aligned across connected systems.

Member profile in Rondo Club

What this solves

  • Faster answers on teams, dues and member status.
  • Less manual lookup across scattered tools and inboxes.
  • Combine characteristics such as member status, KNVB status, parent or guardian, volunteer, sponsor contact and contact to find precisely the right records.
  • Merge duplicate profiles from the person page with a deliberate choice of the surviving profile and each conflicting value.
  • The data quality screen shows which members are missing an email address or other details, including CSV export for targeted follow-up.
  • Companies and external contact people are managed in the same place as your members.
  • Better continuity when volunteers hand over responsibilities.

Current context

Member data, team information and relevant history are in one place.

Less manual work

Rondo Sync helps keep data aligned between systems.

Controlled merging

Rondo fills empty fields, moves linked records and lets you resolve differences before sending the duplicate profile to the bin.

Resolve duplicate profiles with control

Select several characteristics at once. Rondo only shows records that match every selected characteristic; parent or guardian status is derived from current family relations.

Open a person and find the duplicate profile by name, email address, KNVB ID or profile number. You choose which profile survives. Empty fields and list values are combined automatically, while conflicting values require an explicit choice.

Different stable external IDs or two linked accounts block the action. Relations, shifts, tasks, disciplinary cases, invoices, clothing issues, timeline comments, attachments and a linked account move to the surviving profile. The duplicate goes to the bin with an audit reference.

Start of the controlled person merge dialog
Characteristics filter for member status, KNVB status and overlapping roles

Shared inbox without bottlenecks

Many sports clubs struggle with handling email: messages often land with one person. When that person is on holiday, work quickly stalls.

FreeScout is an ideal solution: a helpdesk system for your club. With the FreeScout and Rondo Sync integration, key member context is visible right inside FreeScout and you can click through directly to both Sportlink and Rondo Club.

The Rondo team can help you set up FreeScout for your organisation and configure the integration with Rondo.

FreeScout with member context synced through Rondo Sync

Also relevant for your role

Want to discuss what Rondo can do for your club?

Plan a short intro and we will map out the best setup for your workflow, volunteers and integrations.

Contact us